Factory Authorized Suzuki Training (FAST)

Lesson 1
Introduction to Suzuki and the Suzuki Service Network: Students will learn the history of Suzuki and its significant technological contributions to the industry, as well as its regional service organization and dealership network. Students will learn to identify the duties of regional service personnel and dealership personnel.

Model Identification: Students will learn how to use printed and electronic resources available from Suzuki to identify their products both by model number and year. Students will learn about the information encoded in vehicle identification and engine numbers.

Suzuki Parts: Students will learn how to use Suzuki’s online Connect system to find part numbers, research part interchanges, and retrieve prices and model application. Students will learn how to read the coding contained within a part number.

Service Reference Material: Students will become familiar with the wide range of resources at their disposal to locate valuable information to aid in the repair of Suzuki products.

Suzuki Special Tools: Students will learn about the identification, application and proper usage of special tools.

Suzuki E-Learning Modules: Students will be provided with the opportunity to learn from the same valuable training materials that are used by field service technicians and Suzuki personnel. Training modules will cover current service techniques and troubleshooting procedures.

Suzuki Warranty Procedure: Students will learn how to use Suzuki warranty information in determining defects and causes. A lab section, furnished with computers and a complete reference library, will be available to help student’s complete assigned tasks.

Lesson 2
Brake Systems: Students will learn how to maintain, adjust and repair all types of brake systems used on Suzuki motorcycles and ATVs. Students will become familiar with new and simplified brake bleeding techniques. They will gain hands-on experience on both mechanical and hydraulic systems.

Suspension Systems: Students will learn methods of servicing front and rear suspension components used on Suzuki on-road/ off-road motorcycles and ATVs. Students will learn techniques for adjusting suspensions for optimum handling. They will disassemble and service suspensions used for on-road and off-road vehicles. Students will also learn how to service and adjust steering components on ATVs.

Tire Section: Students will learn the proper method for changing all types of tires currently used on Suzuki products. This is one of the most common tasks assigned to entry-level technicians.

Module 2 is designed to introduce students to principles, skills and techniques involved in troubleshooting, diagnosing and repairing Suzuki engines and drive trains.

Lesson 1: Engine Components
Students will learn about cylinder heads, valve trains, camshafts, cam chain tensioners, pistons, cylinders and crankshafts. They will learn to disassemble, inspect, measure and reassemble various engine components on single- and multi-cylinder engines. Also covered will be crankshaft plain bearing selection techniques and valve clearance adjustments.

Lesson 2: Clutches and Final Drives
Students will learn the operation of all types of clutches used in current Suzuki products, including centrifugal, manual and semiautomatic clutches. They will learn about special clutch features such as Suzuki’s back torque limiter and power assist clutches. Servicing and adjustment of Suzuki clutch release mechanisms will also be covered. Students will learn methods for servicing all facets of both chain and shaft drive systems. They will gain hands-on experience performing disassembly and inspection of plate type clutches, and adjustment of mechanical clutch releases.

Lesson 3: Transmissions
Students will learn to inspect transmission and gear change mechanisms. Students also will learn how Continuously Variable Transmission (CVT) systems work. Also covered will be the Suzuki Electronically Controlled Continuously Variable Transmission (SECVT) function.

Module 3 covers all facets of servicing electrical systems on Suzuki motorcycles and ATVs.

Lesson 1: AC/DC Circuits
Students will learn short-circuit troubleshooting, switches, relays and wiring from a dynamic rather than static point of view. Students will apply “make the system do work” methodology as they measure voltage and amperage while troubleshooting. They will learn to troubleshoot by dynamically inspecting voltage and amperage rather than resistance.

Lesson 2: Charging and Ignition Systems
Students will learn the theory, operation and troubleshooting of battery-charging and engine-ignition systems on Suzuki motorcycles and ATVs. Students will gain hands-on experience diagnosing and troubleshooting these systems using techniques from Suzuki service manuals and enhanced techniques derived from Suzuki’s Pro Troubleshooting technical training class.

Lesson 3: Electronic Fuel Injection
Students will learn about EFI systems on Suzuki motorcycles and ATVs. Students will learn how these systems work and how to troubleshoot them using the computer-based Suzuki Diagnostic System (SDS). The self-diagnostic capabilities of Suzuki’s FI systems will be covered and students will learn maintenance techniques for all types of throttle body assemblies used on Suzuki motorcycles and ATVs.

Module 4 covers fuel systems and basic servicing of Suzuki motorcycles and ATVs. Students will learn skills that are essential to the success of entry-level technicians at dealerships.

Lesson 1: Fuel Systems
Students will get familiar with the many components of the fuel system and how it operates. They will learn how to service and troubleshoot the fuel system—from the gas cap through the fuel tank and fuel pump to the carburetor and all vents and hoses. They will get familiar with carburetor overhauls, synchronization of multi-carburetor systems and fuel pump inspections.

Lesson 2: Pre-delivery Inspection, Initial Service and Periodic Maintenance
Students will learn the critical technical aspects of vehicle maintenance—from assembly and pre-delivery inspection through break-in and regularly scheduled service. Students will learn techniques vital to proper assembly and pre-delivery. They also will learn how to ensure the customer’s product is properly prepared and maintained. Emphasis is placed on the critical role of maintenance in establishing a positive long-term relationship with the customer.