UTI strongly believes in an open-door policy and encourages students to seek assistance when problems arise. Coping skills, educational, and personal advising are available through the Campus President, Education Director, Student Services staff, and other qualified staff members.
The school maintains community resource referral materials on a variety of topics including transportation, medical services, food pantries, legal resources and utility or homeowner services. In areas in which staff members are not qualified, students will be referred to community organizations or to other facilities with resources available to assist the student.