A student may dispute any grade given in any course. The process consists of the following five steps:
1 . The student discusses the dispute with the instructor.
2 . If Step One does not resolve the dispute, the student submits a written statement of the dispute and requests a meeting with the Director of Education. The Director of Education will notify the instructor of the written dispute request. This step must be taken within one quarter of the posting of the grade to the student’s record.
3 . After review of the student’s statement, the instructor’s grading sheet and discussions with the student and Instructor, the Director of Education makes a determination regarding the basis of the dispute.
4 . If the student wishes to pursue the dispute further, they should submit a written appeal within five days of the Director of Education’s decision to the Campus President.
5 . The Campus President will schedule a meeting with the student, Instructor and Director of Education to make the final determination. Campus President will inform the student in writing of the decision. This step must be completed within two quarters of the posting of the grade to the student’s record