SARA Complaint Resolution Process
Distance education students (excluding students attending a California campus) may file a complaint to SARA Council for review after exhausting the institution’s internal complaint process as well as the state agency’s complaint process. SARA non-eligible complaints include: grade appeals/grievances, Student Code of Conduct related complaints, and complaints beyond two-years of the incident.
For additional information on the complaint process or to file a complaint for students attending UTI-Avondale, UTI-Lisle, NTI, UTI-Miramar, UTI/MMI–Orlando, and MMI–Phoenix, please visit the AZ SARA complaint page: Complaint Process | AZ Sara (arizona.edu)
For additional information on the Arizona State Board of Private Postsecondary Education complaint process, or to file a complaint, please visit the AZPPSE complaint page: https://ppse.az.gov/complaint
For additional information on the complaint process or to file a complaint for students attending UTI-Houston, UTI-Dallas, UTI-Austin, UTI-Exton, and UTI-Bloomfield, please visit the TX SARA complaint page: State Authorization Reciprocity Agreement (SARA) - Texas Higher Education Coordinating Board.
For additional information on the NC-SARA process, please visit the NC-SARA student complaint page: Student Complaints | NC-SARA.
Students attending MIAT Canton and MIAT Houston may submit complaints to MI SARA through: https://www.michigan.gov/leo/bureaus-agencies/wd/pss