Cancellation may be effectuated by the student's written notice. Acceptable delivery methods include hand delivery, U.S. mail, and email to the campus Admissions Director. The notice is effective no later than the date received by the Institute.
Cancellation may be delivered to: Sacramento Campus – Admissions Director, 4100 Duckhorn Drive, Sacramento, CA 95834; Rancho Cucamonga Campus – Admissions Director, 9494 Haven Avenue, Rancho Cucamonga, CA 91730; Long Beach Campus – Admissions Director, 4175 East Conant Street, Long Beach, CA 90808.
The Institute will refund 100% of institutional charges, less any reasonable deposit or application fee not to exceed $250, when cancellation occurs through attendance at the first class session or within the seventh business day after enrollment, whichever is later. When a 100% refund is provided within the cancellation period, any Student Tuition Recovery Fund (STRF) assessment collected will also be refunded.
If the student was issued equipment or supplies, these must be returned within ten (10) days following notice of cancellation. If the student fails to return items in good condition, the Institute may retain the documented cost; any excess amounts paid will be refunded within 30 calendar days of cancellation.
You may withdraw from the school at any time after the cancellation period and receive a pro rata refund if you have completed 60% or less of the period of attendance. The refund is calculated as follows:
Daily/clock‑hour charge = total institutional charges divided by the number of days or hours in the program. Amount owed = daily/clock‑hour charge multiplied by the number of days/hours you attended (or were scheduled to attend) prior to withdrawal. Refund = amounts paid minus the amount owed. Any reasonable deposit or application fee retained shall not exceed $250 and must be specified in the enrollment agreement and catalog. Books, supplies, or equipment are non‑refundable only if specified in the enrollment agreement and catalog, including the conditions under which they are non‑refundable. Refunds will be issued within 30 calendar days of withdrawal.
Any application or deposit fee retention must be itemized and shall not exceed $250.
Laboratory or similar program fees will be prorated consistent with the pro rata methodology above (based on the proportion of hours/days attempted relative to the total program).
Refunds due as a result of withdrawal, dismissal, or cancellation shall be made within 30 calendar days after the later of the Institute dismissing the student, receiving notice of withdrawal, last date of attendance, or cancellation. With any refund, the Institute will provide documentation specifying the amount, method of calculation, date of refund, and the name and address of the payee. If any refund is made to a third party (e.g., lender or agency) on the student's behalf, the Institute will provide the student an itemized written notice within the same 30‑day period.
If the Institute has collected money from or on behalf of a student to remit to a third party (e.g., license, application, or examination fees) and the funds have not been transmitted (or billed) at the time of cancellation or withdrawal, the Institute will refund those amounts within 30 calendar days.
Within 5 business days of receiving any payment from or on behalf of a student, the Institute will provide a receipt or updated student ledger (hard copy or electronic) showing the date, amount, description, and payor; a copy will be maintained in the student record.
If total amounts collected exceed the charges listed in the catalog and the executed enrollment agreement, the Institute will refund the balance within 30 calendar days of program completion and provide the student with refund documentation as described above.