Each location is licensed in the state in which it is located as well as additional states as applicable. Students may choose to file a complaint with their state agency. Students must contact their respective agencies directly for further details.
Michigan
State of Michigan Department of Licensing and Regulatory Affairs (855) 444-3911
Texas
Texas Workforce Commission
Career Schools & Colleges – Room 226-T 101 E. 15th St.
Austin, TX 78778-0001
(512) 936-6959
http://csc.twc.state.tx.us/
https://www.twc.texas.gov/programs/career-schools-colleges/students
Texas Higher Education Coordinating Board (For Degree Programs)
After exhausting the institution’s grievance/complaint process, current, former, and prospective students may initiate a complaint with THECB by submitting the required forms along with evidence of their completion of their institution’s complaint procedures.
Further information regarding the rules governing student complaints can be found in the Texas Administrative Code: Title 19, Sections 1.110-1.120.
https://texreg.sos.state.tx.us/public/readtac$ext.ViewTAC?tac_view=5&ti=19&pt=1&ch=1&sch=E&rl=Y
Complaints may be submitted online, via email or can be mailed. Please navigate to the website listed below for further information on how to submit a student complaint and the supporting documentation required.
Texas Higher Education Coordinating Board Office of General Counsel
P.O. Box 12788
Austin, Texas 78711-2788
Email: studentcomplaints@thecb.state.tx.us
Website: https://www.highered.texas.gov/links/student-complaints/