Student Complaint/Grievance Procedure

Students are encouraged to first seek assistance for any type of concern or problem from an appropriate department Director of the President at their campus. Contact information can be found in the Administrative Rosters section of the catalog.

As required by the Accrediting Commission of Career Schools and Colleges, UTI has procedures and an operational plan for handling student complaints. Students may further consider contacting the Commission. All complaints reviewed by the Commission must be in written form and should grant permission for the Commission to forward a copy of the complaint to the school for a response. This can be accomplished by filing the ACCSC Complaint Form. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Commission.

Please direct all inquiries to:

Accrediting Commission of Career Schools & Colleges
2101 Wilson Boulevard, Suite 302
Arlington, VA, 22201

703-247-4212
www.accsc.org, complaints@accsc.org

A copy of the ACCSC Complaint Form is available at the school and may be obtained by contacting the Director of Student Services or by contacting complaints@accsc.org or at https://www.accsc.org/student-center/complaints/

Nothing in this policy prevents a student from contacting his or her respective state agency with concerns or complaints.