Harley-Davidson Late Model

Parts and Service Literature Usage and Lookup Exercises
Students will become familiar with proprietary Harley-Davidson® electronic dealer management systems, TALONes™ and service literature. This preliminary work and research supports students’ performing the hands-on service tasks in the lab.

Vehicle Model Identification
Students learn the current model year’s product line and how to positively identify specific models, both current and past. These identification skills are required to ensure use of correct service literature, parts and service procedures.

Harley-Davidson University®
Students will be encouraged to participate in the optional Harley-Davidson® PHD program. This program is designed to allow students to begin the PHD assessment process while performing the lab tasks for the course. Assessment in the PHD-aligned courses is the first step in the Harley-Davidson® Technician Recognition program, which upon completion makes it possible for graduates to enter the industry with important dealer training classes satisfied. Combined with the skills learned in hands-on training labs, participation and achievement in this program will make MMI graduates more appealing to prospective employers in the Harley-Davidson® dealership network. Students who participate in this program use the web-based Harley-Davidson University® learning management site HDU Online™.

Setup and Service
Students will learn hands-on servicing of the various Harley-Davidson® steering head assemblies and suspensions components. They will learn tasks a technician is required to perform during scheduled vehicle maintenance to provide safe and proper handling. Students also are introduced to the Harley-Davidson® Digital Technician® II. Students use this diagnostic computer to perform initial setup and servicing of Harley-Davidson® motorcycles. Students also have opportunities to complete the hands-on pre-assessment components required for eligibility to participate in the optional Harley-Davidson® University PHD course equivalency.

Engines
Engine design fundamentals and operation, and the latest service bulletins from Harley-Davidson will be covered. Students disassemble and reassemble air-cooled and liquid-cooled engines to gain familiarity with the systems, including the oil pump and cam compartment. Students also will learn to inspect wear patterns and develop a detailed understanding of late model Harley-Davidson® lubrication systems. Current service publications will be used to explain service bulletins and updates in detail.

Transmissions
Students will learn the design fundamentals and functions of the six-speed, late model transmission. Students will disassemble and reassemble these transmissions to gain familiarity with the systems.

Fuel Injection
Students will be introduced to the design and function of the Harley-Davidson® engine management system. This lesson will discuss its basic function and the components required for it to operate. With this understanding, students will locate and identify these components on each of the engines as they are discussed in the course.

Vehicle Maintenance
Students get hands-on experience as they put their service literature skills to work on Harley-Davidson® motorcycles. Through interactive demonstrations, they learn about rear-wheel services, drive system adjustments, cable replacements and brake services. After interactive demonstrations, students perform scheduled job tasks with assistance as needed from the instructor. Students are graded on job quality, as well as their work productivity and efficiency.

Service Procedures
The Vehicle Maintenance course also begins to teach the process of organizing all procedures learned in prior courses into scheduled maintenance jobs involving the entire vehicle. Students are graded according to industry standards, which includes their performance and procedural accuracy. They also have opportunities to complete the hands-on pre-assessment components required for eligibility to participate in the optional Harley-Davidson University® PHD course equivalency.

Students are taught design, function, test procedures, technical updates and troubleshooting. They learn the systematic approach to diagnostics using factory-authorized computer test equipment to test and troubleshoot electrical problems on late-model Harley-Davidson® motorcycles. The systems covered in this course include charging, starting and H-D® engine management. This course follows current electrical diagnostic curriculum as offered in the Harley-Davidson University® PHD Electronic Systems Diagnostic class. The tasks in this course are aligned with those in HDU®’s Electronic Systems Diagnostic course, allowing participating students more opportunities to complete the pre-assessments required to achieve PHD eligibility.

Students will learn basic service procedures for chassis and suspension components on late-model H-D® vehicles. They will perform bearing replacement and adjustments, front-end service and chassis service on the Harley-Davidson® Tri Glide® trike models. Students also will learn about brake systems, including ABS service procedures. The tasks in this course are aligned with those in HDU®’s Vehicle and Chassis Service (VCS) course, allowing participating students more opportunities to complete the pre-assessments required to achieve PHD eligibility.

Students perform in-depth services, inspections and repairs focused on the powertrain of the Harley-Davidson® motorcycle, including the engine, primary and final drive, and wheel assemblies. All vehicle services are performed on fully operational motorcycles, so good organizational skills and attention to detail are very important. Examples of work performed are engine top end service, clutch service, primary drive service, drive belt replacement and rear tire replacement. Students also perform full vehicle services per Harley-Davidson’s® scheduled maintenance procedures. Participating in a simulated service facility, students will learn to work with repair orders and schedules while diagnosing, repairing and servicing engines, drive systems and related fuel system components. Students also have opportunities to complete more of the hands-on pre-assessment components required for eligibility to participate in the optional Harley-Davidson University® PHD course equivalency.

Vehicle and Chassis Service
This capstone course focuses on the service procedures learned and practiced throughout the Late Model program. Lab tasks are performed in alignment with the Vehicle and Chassis Service course, allowing qualified participating students the opportunity to perform the final assessments required to achieve PHD course equivalency.

In this simulated service environment, students perform routine maintenance and scheduled service tasks without assistance from the instructor. This includes identifying any issues with the motorcycle and making recommendations for repairs and possible up-sells. The students complete all services and repairs then prepare the motorcycle for delivery to the customer.

In addition to performing these tasks, students act in support roles such as service consulting and parts &accessories consulting while other students rotate into their technician roles.

Electrical Diagnostics & Repair/Accessory Installation
This capstone course focuses on the electrical diagnostic procedures learned and practiced throughout the Late Model program. Lab tasks are performed in alignment with HDU®’s Electronic Systems Diagnostic course, allowing qualified participating students the opportunity to perform the final assessments required to achieve PHD course equivalency.

In this simulated service environment, students apply the systematic approach to diagnostics to determine the cause of various electrical issues and perform the repairs necessary without assistance from the instructor. The students complete all services and repairs then prepare the motorcycle for delivery to the customer.

Students also have the opportunity to perform common accessory installations using products from the Harley-Davidson® Motor Parts & Accessories catalog. In addition to performing these tasks, students act in support roles such as service consulting and parts& accessories consulting while other students rotate into their technician roles.