Parts and Service Literature Usage and Lookup Exercises
Students will become familiar with proprietary Harley-Davidson® electronic dealer management systems, TALONes™ and service literature. This preliminary work and research supports students’ performing the hands-on service tasks in the lab.
Vehicle Model Identification
Students learn the current model year’s product line and how to positively identify specific models, both current and past. These identification skills are required to ensure use of correct service literature, parts and service procedures.
Harley-Davidson University®
Students will be encouraged to participate in the optional Harley-Davidson® PHD program. This program is designed to allow students to begin the PHD assessment process while performing the lab tasks for the course. Assessment in the PHD-aligned courses is the first step in the Harley-Davidson® Technician Recognition program, which upon completion makes it possible for graduates to enter the industry with important dealer training classes satisfied. Combined with the skills learned in hands-on training labs, participation and achievement in this program will make MMI graduates more appealing to prospective employers in the Harley-Davidson® dealership network. Students who participate in this program use the web-based Harley-Davidson University® learning management site HDU Online™.
Setup and Service
Students will learn hands-on servicing of the various Harley-Davidson® steering head assemblies and suspensions components. They will learn tasks a technician is required to perform during scheduled vehicle maintenance to provide safe and proper handling. Students also are introduced to the Harley-Davidson® Digital Technician® II. Students use this diagnostic computer to perform initial setup and servicing of Harley-Davidson® motorcycles. Students also have opportunities to complete the hands-on pre-assessment components required for eligibility to participate in the optional Harley-Davidson® University PHD course equivalency.
Students will become familiar with proprietary Harley-Davidson® electronic dealer management systems, TALONes™ and service literature. This preliminary work and research supports students’ performing the hands-on service tasks in the lab.
Vehicle Model Identification
Students learn the current model year’s product line and how to positively identify specific models, both current and past. These identification skills are required to ensure use of correct service literature, parts and service procedures.
Harley-Davidson University®
Students will be encouraged to participate in the optional Harley-Davidson® PHD program. This program is designed to allow students to begin the PHD assessment process while performing the lab tasks for the course. Assessment in the PHD-aligned courses is the first step in the Harley-Davidson® Technician Recognition program, which upon completion makes it possible for graduates to enter the industry with important dealer training classes satisfied. Combined with the skills learned in hands-on training labs, participation and achievement in this program will make MMI graduates more appealing to prospective employers in the Harley-Davidson® dealership network. Students who participate in this program use the web-based Harley-Davidson University® learning management site HDU Online™.
Setup and Service
Students will learn hands-on servicing of the various Harley-Davidson® steering head assemblies and suspensions components. They will learn tasks a technician is required to perform during scheduled vehicle maintenance to provide safe and proper handling. Students also are introduced to the Harley-Davidson® Digital Technician® II. Students use this diagnostic computer to perform initial setup and servicing of Harley-Davidson® motorcycles. Students also have opportunities to complete the hands-on pre-assessment components required for eligibility to participate in the optional Harley-Davidson® University PHD course equivalency.
Equipment
wheel balancing and tire changing equipment
Campus
MMI Orlando, FL
MMI Phoenix, AZ